I brought 2 coats to have dry cleaned and a pair of pants to be hemmed. I went to pick them up. The pants were not hemmed they still had the chalk line where they should have been hemmed. My one coat was hung up on a hanger still wrinkled w a smell and my other coat still had a stain on it. I confronted the couple about it and all they shouted it we clean we clean. I said nothing was cleaned there is still a small stain (which was dog drool from a 10 pound dog) I said the pants weren't hemmed. She grabbed the pants out of my hands and started taking the stitching out. I said what are you doing? I want my money back. The man kept screaming in my face he wasn't giving me my money back and too bad. My mother is a long time customer that spends a lot of money here. The wife knows that so she said something to him in their native language and he disappeared to the back. The woman said come back tomorrow I make it right. I come back today and my 250$ north face is ruined. She cut the stain out of the fabric and put a crooked stitch line in it. They're still refusing to give me my money back. The pants look like a 5 year-old stitched them. One leg is wider than the other. Unprofessional, disrespectful, and don't know how to treat a customer who basically keeps their business alive. The wife knows how much money my mom spends here each week and it's a disgusting amount of money. I am reporting fraud to my bank and my mother and I will no longer be customers. If you want to pay for nothing or clothes ruined bring them here. Idk how this place has so many 5 stars. Check your clothes.
Edit: today I went back to confront the couple about why my coat was cut and not dry cleaned as they said they were going to do the husband rips the coat out of my hand and pushes me into the wall screaming he cleaned he cleaned and was reaching for something under the counter in which I ran out of there. Very dangerous people. I probably should have called the police.
Nick
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December 29, 2024
Took a sport coat to get cleaned and altered. The coat came back still smelling musty and the sleeves were not sized correctly. I won’t be going back. Wasted $75
Neetu Malik
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September 17, 2024
Always prompt and great work. I have been going there for many years.
Maria Hoskins
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October 06, 2024
Very nice workers and reasonable pricing
Brett Kemmerer
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November 06, 2018
Nice, hardworking couple so there everyday, all-day except Sunday. I have been going three times per month for six years. They do my cleaning, launder my shirts and do my suit fitter and simple tailoring. They have never ripped, stained or lost anything as far as I can remember. Great neighborhood business.
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I brought 2 coats to have dry cleaned and a pair of pants to be hemmed. I went to pick them up. The pants were not hemmed they still had the chalk line where they should have been hemmed. My one coat was hung up on a hanger still wrinkled w a smell and my other coat still had a stain on it. I confronted the couple about it and all they shouted it we clean we clean. I said nothing was cleaned there is still a small stain (which was dog drool from a 10 pound dog) I said the pants weren't hemmed. She grabbed the pants out of my hands and started taking the stitching out. I said what are you doing? I want my money back. The man kept screaming in my face he wasn't giving me my money back and too bad. My mother is a long time customer that spends a lot of money here. The wife knows that so she said something to him in their native language and he disappeared to the back. The woman said come back tomorrow I make it right. I come back today and my 250$ north face is ruined. She cut the stain out of the fabric and put a crooked stitch line in it. They're still refusing to give me my money back. The pants look like a 5 year-old stitched them. One leg is wider than the other. Unprofessional, disrespectful, and don't know how to treat a customer who basically keeps their business alive. The wife knows how much money my mom spends here each week and it's a disgusting amount of money. I am reporting fraud to my bank and my mother and I will no longer be customers. If you want to pay for nothing or clothes ruined bring them here. Idk how this place has so many 5 stars. Check your clothes. Edit: today I went back to confront the couple about why my coat was cut and not dry cleaned as they said they were going to do the husband rips the coat out of my hand and pushes me into the wall screaming he cleaned he cleaned and was reaching for something under the counter in which I ran out of there. Very dangerous people. I probably should have called the police.
Took a sport coat to get cleaned and altered. The coat came back still smelling musty and the sleeves were not sized correctly. I won’t be going back. Wasted $75
Always prompt and great work. I have been going there for many years.
Very nice workers and reasonable pricing
Nice, hardworking couple so there everyday, all-day except Sunday. I have been going three times per month for six years. They do my cleaning, launder my shirts and do my suit fitter and simple tailoring. They have never ripped, stained or lost anything as far as I can remember. Great neighborhood business.